Project
New setups, expansions, relocations, upgrades
Fixed scope and quotation, delivered against a schedule.
- Network consultancy and design
- Network implementation
- Server and workstation design
- AR/VR lab design and installation
IT services
Design, installation, repairs and maintenance for networks, servers and devices, carried out by our own engineers at your site.
What We Deliver
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Services We Deliver
Design, installation, repairs and maintenance, carried out by our own engineers at your site.
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Network consultancy and design
Network planning for offices, campuses and public buildings
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Network implementation
Wired and wireless networks: cabling, switching, Wi-Fi, LAN, WAN and VPN
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Server and workstation design
Load estimation and configuration for servers and high-performance workstations
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Installation and on-site support
Deployment of hardware and software, on-site troubleshooting, OEM warranty escalation
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Repairs
Diagnosis and repair of computers, laptops, servers, printers and peripherals
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Annual maintenance contracts
Scheduled maintenance and on-call support for your IT equipment
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AR/VR lab design and installation
Lab planning, headset setup, network and teacher training
Engagement Models
How Services Are Engaged
Annual Maintenance Contract
OngoingOngoing support for installed equipment
Fixed annual fee covering scheduled visits and service calls as per contract.
- Scheduled maintenance visits
- On-call support
- OEM warranty escalation
- Service reports for every visit
Per Job
One-off repairs and service calls
Diagnosis first, then a quotation for approval before work begins.
- Computers and laptops
- Servers
- Printers and peripherals
- Diagnosis before quotation
Service Requests
How Service Requests Are Handled
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01
Assessment
Issue reviewed remotely where possible, or an engineer is scheduled for a site visit.
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02
Resolution
Engineer resolves the issue on site, or the device is taken in for repair.
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03
Escalation
Hardware under warranty is escalated to the manufacturer and followed up by Systune.
Get in Touch
Request a Service
Describe the issue or the work required, the equipment involved and the site location.